Outlook.com account problems with Windows 10 - no start menu

I created myself a new <user>@outlook.com account this morning and added it to my Windows 10 laptop. On logging on I got a very strange problem. The desktop loaded and all looked ok, except the start menu doesn't respond. I can launch shortcuts on the desktop and open task manager, but no start menu. The Notification icon on the task bar also has a strange symbol on it.

I tried rebooting and logging on several times, but each time no start menu.

Logging on with another account I can see there is a Start Menu folder in the profile with shortcuts. Very strange. Anyone else had problems with outlook.com profiles on Windows 10?

Darren H.

DPH Software Ltd

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